# ADI Leak Detection Trustpilot reviews, January to June 2023 116 reviews of ADI Leak Detection posted on Trustpilot between 1 January 2023 and 30 June 2023, newest first. Each title, review, reviewer name and reply is copied exactly as it appears on Trustpilot. This file is part of the full set of 1,523 reviews described at https://leakdetectionbirmingham.com/reviews.md ### 5-star Trustpilot review of ADI Leak Detection, 30 June 2023: "Perfect inspection and repair very happy" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-30 - Reviewer, as shown on Trustpilot: Allan Cook - Review on Trustpilot: https://www.trustpilot.com/reviews/649ec74a51cf20f3393dc300 > Perfect inspection and repair very happy ### 5-star Trustpilot review of ADI Leak Detection, 27 June 2023: "We had a leak under our garage floor" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-27 - Reviewer, as shown on Trustpilot: Linda Noel - ADI engineer named in the review: Vincent Morgan - Review on Trustpilot: https://www.trustpilot.com/reviews/649aaa83aa2f97e73c219882 > We had a leak under our garage floor, which was too deep to reach and fix. New pipes had to be laid under different locations around the house to reach the mains. Vince and Mark did an excellent job of determining where the pipes could go and then pushing them through using a "mole". They worked efficiently and put in long hours when they needed to finish a certain leg of the work. Due to their efforts the work took fewer days than we had feared. Many thanks for all the hard work. ### 5-star Trustpilot review of ADI Leak Detection, 25 June 2023: "Good Service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-25 - Reviewer, as shown on Trustpilot: PW - Review on Trustpilot: https://www.trustpilot.com/reviews/6498449c315f65d3f5605d4f > Very good service from Frank - transparent throughout the whole process. ### 5-star Trustpilot review of ADI Leak Detection, 23 June 2023: "Highly recommended." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-23 - Reviewer, as shown on Trustpilot: Guy Mattinson - Review on Trustpilot: https://www.trustpilot.com/reviews/64951d18e7bdae371340617f > We had an ongoing rainwater leak through a block of flats which multiple contractors had failed to fix. We called in ADI and through a mix of experience and specialist equipment, they quickly identified defects in the building. ### 5-star Trustpilot review of ADI Leak Detection, 23 June 2023: "Hidden water leak in ground floor concrete slab" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-23 - Reviewer, as shown on Trustpilot: Mr Mark Chester - ADI engineer named in the review: Brett Steele - Review on Trustpilot: https://www.trustpilot.com/reviews/64959e5f99237f9a1dc520e9 > Had a leak and Paul & Brett were able to locate the exact spot on the ground floor underneath the porcelain tiles in the kitchen diner, and carry out the repair expertly and efficiently. Paul was assured and confident and kept me informed all the time. Thanks Paul. I could question the quotation - which wasn't a fixed price but estimated as a day's work with a caveat that if the work took longer then any further time would be chargeable. The Head Office charged and invoiced me for a full day's work for the two guys even though they left at 1:45pm ### 5-star Trustpilot review of ADI Leak Detection, 22 June 2023: "If only all repairs were like this" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-22 - Reviewer, as shown on Trustpilot: Trevor Cooper - Review on Trustpilot: https://www.trustpilot.com/reviews/6494221ffe637368ae116caf > This is one of the best experiences we have had. In difficult circumstances they detected our leak, repaired it and helped us successfully make our insurance claim. At all levels they were highly professional. Communication was great and we received a speedy response to any queries. It is not always like this but thank you to ADI Pro Leak. ### 5-star Trustpilot review of ADI Leak Detection, 20 June 2023: "Our engineer Paul" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-20 - Reviewer, as shown on Trustpilot: North Wales Customer - Review on Trustpilot: https://www.trustpilot.com/reviews/6491a991ca0b833e6d39e378 > Our engineer, Paul forensically used heat camera, acoustic tests & gas detector to find an elusive leak. Lovely guy & so patient with all my questions. Highly recommended! Fantastic job successfully completed. Thank you, Paul. ### 5-star Trustpilot review of ADI Leak Detection, 17 June 2023: "Shower leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-17 - Reviewer, as shown on Trustpilot: Barbara Waugh - ADI engineer named in the review: Brett Steele - Review on Trustpilot: https://www.trustpilot.com/reviews/648d60f4b1677c1036ef18a2 > Brett was polite efficient and helpful I had a leaking shower waste thought I was going to take down a ceiling he advised what I needed to do to fix problem which saved my ceiling avoiding mess and heartache Thank you ### 5-star Trustpilot review of ADI Leak Detection, 17 June 2023: "Frank the engineer was very clear in…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-17 - Reviewer, as shown on Trustpilot: Geoff Lee - Review on Trustpilot: https://www.trustpilot.com/reviews/648d9c793d2551ba5b50bda2 > Frank the engineer was very clear in his explanation of the situation. He took us through each stage of the detection and repair, worked throughout the day and gave us possible insurance progress. He then gave his view on possibilities for refitting pipework to avoid future problems. ### 5-star Trustpilot review of ADI Leak Detection, 16 June 2023: "Suspected leak following high water bills" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-16 - Reviewer, as shown on Trustpilot: Al Surrey - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/648c252c5fb9fbbcf47db3a9 > I noticed that my water bill was very high considering the usage and called ADI. The engineer Grant was brilliant. He explained everything he was going to do to find if there was a problem both indoors and outside regarding any leaks. Using his specialist equipment he found the problem and it transpired that the leak was in actual fact at the meter! On to the water board now as it's their responsibility. Thank you, Grant and ADI for the most efficient service. ### 5-star Trustpilot review of ADI Leak Detection, 14 June 2023: "Major Leak on Commercial Pool Fix" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-14 - Reviewer, as shown on Trustpilot: Relaxation & Leisure Ltd - ADI engineer named in the review: Matthew Barron and Gabor Weber - Review on Trustpilot: https://www.trustpilot.com/reviews/6489b2e9d5f6535c77dc0a72 > Matt and Gabor came to our commercial premises to fix a major leak in our pool. Both guys did an amazing job, very professional and explained everything that was wrong and what they were doing to fix the problem. They definitely know what they are doing! Thanks guys! ### 5-star Trustpilot review of ADI Leak Detection, 12 June 2023: "Reliable professionals" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-12 - Reviewer, as shown on Trustpilot: Grahame Davis - ADI engineer named in the review: Adam Regan and Danny O'Mahony - Review on Trustpilot: https://www.trustpilot.com/reviews/64870c7152f8a967f85c681b > Reliable, courteous and professional. Adam and Danny certainly knew their business ### 5-star Trustpilot review of ADI Leak Detection, 9 June 2023: "Efficient & professional" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-09 - Reviewer, as shown on Trustpilot: she - Review on Trustpilot: https://www.trustpilot.com/reviews/648320fd095aaa2073f1c02a > Procedure explained very clearly when original enquiry made. Change to engineers' appointment made very efficiently & quickly. Engineers turned up as stated. Work carried out as stated. Area dug made good. Engineers very polite & worked very hard. ### 5-star Trustpilot review of ADI Leak Detection, 9 June 2023: "Highly recommended!!" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-09 - Reviewer, as shown on Trustpilot: Kellie Johnston - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/648361d6825ec946ef059241 > If you need this service I cannot recommend these guys highly enough. David over the phone was very knowledgeable and experienced and talked me through what to expect on the day. Mark Pavitt who came to my house to do the trace and access was extremely thorough and took time to explain all the options and where the leak was coming from. Very friendly and professional and nothing was too much trouble. Thanks guys! ### 5-star Trustpilot review of ADI Leak Detection, 8 June 2023: "Thank you Mark" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-08 - Reviewer, as shown on Trustpilot: MM - Review on Trustpilot: https://www.trustpilot.com/reviews/6481d4c053eb59d6e6d68b3d > Mark was very professional & thorough with the leak detection process, the leak under our kitchen floor was rectified & new pipework installed, thank you so much for helping us through such a stressful time. ### 1-star Trustpilot review of ADI Leak Detection, 8 June 2023: "Don't waste your money" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-06-08 - Reviewer, as shown on Trustpilot: Vimmi Miles - Review on Trustpilot: https://www.trustpilot.com/reviews/6482076448fdaa44d35095a1 > I would love to rate this company with less than 1 star as this is how bad I felt they were. When you contact their sales team they over promise but when it comes to doing the work they under deliver. The staff are rude and lie to you and if if they don't like what you say they call you a liar!! I was charged over £700 for the job which the engineer was keen to abort within an hr of getting to my property. It seems they looked for every excuse to leave without finishing their investigations. I shall now be contesting the charge with my credit card company which I see from other reviews, I am not alone in doing. I am very dissatisfied and would not recommend them to anyone - beware. ### 5-star Trustpilot review of ADI Leak Detection, 7 June 2023: "I can’t thank Grant enough from ADI…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-07 - Reviewer, as shown on Trustpilot: Beverley Johnson - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/6480572e1b9e7460c6bbc8b8 > I can’t thank Grant enough from ADI Leak Detection he was such a friendly chap.Was a first class experience from start to finish and not only did grant find the leak that has been worrying me for some time he was able to fix on the same day.Thank you again ### 5-star Trustpilot review of ADI Leak Detection, 7 June 2023: "Thanks go to Mark Pavitt working for…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-07 - Reviewer, as shown on Trustpilot: Ball, David - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/648086b6314c96058c7ccec0 > Thanks go to Mark Pavitt working for Adi ProLeak a good proffesional job done under stressful circumstances ( our stress not his ) . ### 5-star Trustpilot review of ADI Leak Detection, 5 June 2023: "Excellent from start to finish" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-06-05 - Reviewer, as shown on Trustpilot: Alison Aldrich - Review on Trustpilot: https://www.trustpilot.com/reviews/647dfc4e8545edcf512646fe > Excellent from start to finish First phone call knew exactly what I was describing Frank arrived on time Number 1 in my books Kept my property clean and tidy Explained clearly what he was going to do as went along . Excellent ### 5-star Trustpilot review of ADI Leak Detection, 29 May 2023: "Amazing service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-29 - Reviewer, as shown on Trustpilot: Alex Mills - Review on Trustpilot: https://www.trustpilot.com/reviews/6474756c4cc40eb1baf0a674 > Amazing service! Frank was on time and very professional. Found my leak underneath floor quickly and repaired it as well. Was very impressed with the speed of work and also minimal mess. Highly recommended ### 5-star Trustpilot review of ADI Leak Detection, 29 May 2023: "Gabor was able to come on the Bank…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-29 - Reviewer, as shown on Trustpilot: Belen - ADI engineer named in the review: Gabor Weber - Review on Trustpilot: https://www.trustpilot.com/reviews/6474d44d14b21ecc17af046b > Gabor was able to come on the Bank Holiday Monday to trace and repair our leak. The job was not easy but Gabor was a really hard worker, very professional and polite. Managed to find leak and repair so we are very happy and would recommend ADI and Gabor to anyone ### 5-star Trustpilot review of ADI Leak Detection, 26 May 2023: "Superstar" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-26 - Reviewer, as shown on Trustpilot: Mandy Hanby - Review on Trustpilot: https://www.trustpilot.com/reviews/6470b9b71d82e7801bb53749 > After visits from Anglian water, other professionals and a plumber. I approached ADI as a final resort to find my consistent non-visible internal leak. Frank arrived from ADI today in very good time. He was very pleasant and worked quietly and efficiently to find my leak - thank goodness! As it had become a worry. I would not hesitate to recommend ADI who have all the equipment to seek out your mysterious leak problem and as for Frank, he is a superstar. ### 3-star Trustpilot review of ADI Leak Detection, 24 May 2023: "Very expensive bill from ADI for what…" - Rating: 3 out of 5 - Posted on Trustpilot: 2023-05-24 - Reviewer, as shown on Trustpilot: Allan - Review on Trustpilot: https://www.trustpilot.com/reviews/646defcb8f750375bff6dc1d > Very expensive bill from ADI for what was a very simple repair. ADI quoted a fixed fee up front, but the problem did not require any of their sophisticated equipment and was quick to resolve, so I felt massively overcharged. Frank the plumber who came was excellent. Arrived on time, quickly diagnosed the problem, sorted it, checked it and cleaned up behind him. He was very efficient. ### 5-star Trustpilot review of ADI Leak Detection, 24 May 2023: "Job well done 👍" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-24 - Reviewer, as shown on Trustpilot: Gill Simpson - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/646e06d86d15b16b98acdfc1 > Grant and Frank arrived early, got on with job, very quick in finding problem using their high tech equipment. Used all of their expertise to dig up concrete floor, repaired leaking pipe. Cleared up all their mess and rubbish. Very professional and courteous. Highly recommend this company. Thanks again. ### 5-star Trustpilot review of ADI Leak Detection, 17 May 2023: "I am not a natural reviewer" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-17 - Reviewer, as shown on Trustpilot: Paul Taylor - Review on Trustpilot: https://www.trustpilot.com/reviews/646423437ac488a0917413d8 > I am not a natural reviewer, and have rarely bothered to review anything. However, I must commend Paul from ADI for his consumate professionalism in finding and curing our troublesome leak. The service he gave was simply first class, and I have no hesitation in recomending highly the service from ADI to others. ### 5-star Trustpilot review of ADI Leak Detection, 17 May 2023: "Great service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-17 - Reviewer, as shown on Trustpilot: Brigitte Shaw - Review on Trustpilot: https://www.trustpilot.com/reviews/6464d7891774bbc173c67648 > Great service. Attila was excellent in finding the leak in a very complicated design of modern hidden plumbing. He was hardworking and kept us informed throughout investigation. He didn’t stop until he located the leaking pipe under the wet room floor. ### 5-star Trustpilot review of ADI Leak Detection, 16 May 2023: "Paul was great,very helpful and…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-16 - Reviewer, as shown on Trustpilot: karen carr - Review on Trustpilot: https://www.trustpilot.com/reviews/64634c8f47725b16e766feb1 > Paul was great,very helpful and informative.on time,very professional 🙂 explained the process.thanks ### 5-star Trustpilot review of ADI Leak Detection, 16 May 2023: "Noticed a leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-16 - Reviewer, as shown on Trustpilot: Jack Mitchell - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/6463b8e1261d0c28f687dfa2 > Noticed a leak, called them and Mark Pavitt came out the next day! He was great, ran through everything he was doing with me, explained the entire process, found the leak quickly and dealt with it amazingly! Well worth it, Mark was great! ### 5-star Trustpilot review of ADI Leak Detection, 12 May 2023: "Efficient, courteous and professional - a job well done." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-12 - Reviewer, as shown on Trustpilot: Simon Nelms - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/645e4a0ae9f449f37f0cc0b0 > The guys at ADI Leak Detection have done a great job this week fixing a leaking water pipe buried in concrete under my elderly mothers kitchen floor. From first contacting them to the report of the work done being submitted, they have been professional, courteous and efficient at every step. A special mention goes to Grant who arrived at 8:00 this morning and had traced and fixed the leak by around 10:30, with the minimum disruption to the floor he could possibly achieve - really great job Grant, thank you! I would also like to thank Abz and Dominic who were both communicative and efficient with setting up and confirming the appointment. A solid 5 out of 5 from me. ### 5-star Trustpilot review of ADI Leak Detection, 11 May 2023: "Very professional, friendly and able to resolve a very complex issue for us." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-11 - Reviewer, as shown on Trustpilot: Kate - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/645ce0f1136bdf5af7f3eb19 > Frank and Grant were brilliant! Super friendly and talked through everything as they went. Our property is no simple as we have a borehole and shared water access to 5 properties but they did everything they could to resolve a complex issue and the leak has been sourced and fixed! So relieved and so grateful. Very professional and would thoroughly reccommend! HUGE THANK YOU TO GRANT AND FRANK ### 5-star Trustpilot review of ADI Leak Detection, 4 May 2023: "Very professional and knowledgeable" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-04 - Reviewer, as shown on Trustpilot: Lizzie - Bristol - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/6453dd76d7f00a18aa0b3908 > Very professional and knowledgeable engineer called Mark Pavitt. Investigated, found and fixed the leak quickly. Excellent service. ### 5-star Trustpilot review of ADI Leak Detection, 3 May 2023: "Had a long-standing leak issue" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-03 - Reviewer, as shown on Trustpilot: Raj_K - Review on Trustpilot: https://www.trustpilot.com/reviews/64527400bf9c2cb2d6aaf796 > Had a long-standing leak issue. Referred my landlord to ADI as we had seen videos from Mark's colleague the Leak Detective. He identified the issue and was thorough in his checks and liaised with my landlord and their insurance company throughout. All in all - very professional and helped to resolve the issue. ### 5-star Trustpilot review of ADI Leak Detection, 3 May 2023: "Excellent" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-03 - Reviewer, as shown on Trustpilot: Simon stevens - Review on Trustpilot: https://www.trustpilot.com/reviews/6452d871c013bb13dc254931 > Frank arrived on time.He is very professional with his work.My holiday let's property had a undetected leak somewhere so called in ADI and Frank found it and repaired it all on the day and tidied up afterwards,also gave good advice on other plumbing issues at the property. Simon ### 5-star Trustpilot review of ADI Leak Detection, 2 May 2023: "Great experience with ADI" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-05-02 - Reviewer, as shown on Trustpilot: Ben Styles - Review on Trustpilot: https://www.trustpilot.com/reviews/645167e3889e229ff7d7f16f > Great experience with ADI, the in-house team and most importantly the engineer on site, Atilla. I would highly recommend. ### 5-star Trustpilot review of ADI Leak Detection, 30 April 2023: "Absolute excellent service from Frank" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-30 - Reviewer, as shown on Trustpilot: Karen Newberry - Review on Trustpilot: https://www.trustpilot.com/reviews/644e478550014bba0065eeb5 > Absolute excellent service from Frank. Very professional and friendly. Gave very good feedback about the problem. ### 5-star Trustpilot review of ADI Leak Detection, 27 April 2023: "Robert came to me today and I was very…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-27 - Reviewer, as shown on Trustpilot: Janet Cornbloom - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/644a63fb3f10d8c03b0a1b06 > Robert came to me today and I was very worried about my leak. He found the leak immediately and has mended it. He was very tidy and calmed me down. I highly recommend Robert as he is super efficient and came on time and has a lovely manner. Janet Cornbloom ### 5-star Trustpilot review of ADI Leak Detection, 26 April 2023: "5 star experience for a hard to locate source of leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-26 - Reviewer, as shown on Trustpilot: customer - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/6448edd677d8b4493c97f7b9 > Very happy with how everything was dealt with! We had a leak, googled and called ADI and they booked us for next day. Robert was sent to our property and he was very professional, knowledgeable, polite & worked with a high level of care without causing unnecessary damage. I would give 5 stars to the office people and a separate 5 stars to Robert for his efforts to thoroughly investigate and fix the issue. ### 5-star Trustpilot review of ADI Leak Detection, 25 April 2023: "Excellent Service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-25 - Reviewer, as shown on Trustpilot: P. Nicholas - Review on Trustpilot: https://www.trustpilot.com/reviews/6447f0ef53286ccf3b89e53d > Efficient from beginning to end. Pleasant telephone interaction, very helpful and supportive. Front line staff, namely Frank, was extremely hard working providing total professionalism. Thank you. ### 5-star Trustpilot review of ADI Leak Detection, 25 April 2023: "Paul arrived promptly as arranged." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-25 - Reviewer, as shown on Trustpilot: Barry Sanderson - Review on Trustpilot: https://www.trustpilot.com/reviews/6447fde4751e643ee48ba9fe > Paul arrived promptly as arranged. About an hour later he had located the leaking joint under our floor boards. Having located the leak he did an excellent job of repairing it. I highly recommend ADI leak detection company and Paul is a credit to them. ### 5-star Trustpilot review of ADI Leak Detection, 18 April 2023: "Thorough service with same day fix" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-18 - Reviewer, as shown on Trustpilot: Jennifer - Review on Trustpilot: https://www.trustpilot.com/reviews/643e691037d25e5682a64817 > Managed to get an appointment fairly quickly for a leak I'd discovered. I chose ADI Leak Detection as I wanted a thorough inspection rather than just digging up the floor willy nilly which was what another plumber has suggested. Really glad I chose ADI, several leaks were detected and the re-piped the whole flat going through the loft as the original pipes were in concrete and would have had to completely ruin the floor. Attila was very determined to finish the job in a day and it was not a small job at all, he also showed me some of the leak detection process at the beginning which was very interesting. Thanks for sorting everything out. ### 5-star Trustpilot review of ADI Leak Detection, 14 April 2023: "ADI Leak Detection were helpful from…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-14 - Reviewer, as shown on Trustpilot: Geraldine Carrigan - Review on Trustpilot: https://www.trustpilot.com/reviews/643948906d6c99b6079a56a5 > ADI Leak Detection were helpful from first contact. I was able to discuss the problem at length without feeling pressurised. Frank arrived next day. Was punctual & courteous. He explained the process and equipment to be used and discovered the leak quickly. This was repaired the same day and advice given for drying out the floor. I would recommend this company and wouldn't hesitate to use them again if necessary. ### 5-star Trustpilot review of ADI Leak Detection, 13 April 2023: "Professional and Thorough" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-13 - Reviewer, as shown on Trustpilot: Corinne Goff - Review on Trustpilot: https://www.trustpilot.com/reviews/6438233d70ed738beaa8e038 > It was a stressful time as we had significant water damage to our new home which was caused by the plumber. Chose ADI to come and detect and fix leak. Frank was brilliant, he explained everything he was doing and what he found. He also fixed the leak and was very efficient and tidy. It wasn't a cheap service and we now have to battle with our plumber to get compensation but it was worth doing and the thorough report will help our claim. ### 5-star Trustpilot review of ADI Leak Detection, 12 April 2023: "Paul from ADI Leak Specialist was…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-12 - Reviewer, as shown on Trustpilot: James Biggadike - Review on Trustpilot: https://www.trustpilot.com/reviews/6436a4d7b313a55ec096c846 > Paul from ADI Leak Specialist was brilliant. Turned up 5 mins early, located a really baffling leak (that could not be found by a regular plumber days before) and fixed it properly within the same day. Very happy with the service! Thanks Paul ### 5-star Trustpilot review of ADI Leak Detection, 5 April 2023: "Excellent" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-05 - Reviewer, as shown on Trustpilot: Pablo Abella - Review on Trustpilot: https://www.trustpilot.com/reviews/642d5116a8775fc65f597a6e > Excellent. On time. Knew what they were doing. Would definitely use them again, without a doubt. ### 5-star Trustpilot review of ADI Leak Detection, 5 April 2023: "Excellent service from start to finish." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-05 - Reviewer, as shown on Trustpilot: P D - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/642d78a1261bf77f1f756d0f > Excellent service from start to finish. The engineer Grant who visited my premises outlined step by step what checks he would be doing and with what equipment. He quickly identified the cause of my leak and fixed it. Grant also kindly ran through suggestions and recommendations of what may prevent future issues. ### 5-star Trustpilot review of ADI Leak Detection, 4 April 2023: "Very professional" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-04 - Reviewer, as shown on Trustpilot: GJ - Review on Trustpilot: https://www.trustpilot.com/reviews/642befc390f25c6b022f8833 > Great contact in the lead up to the job and a very professional and competent job ### 5-star Trustpilot review of ADI Leak Detection, 3 April 2023: "Friendly and efficient professional service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-04-03 - Reviewer, as shown on Trustpilot: david peel - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/642aea5fb5ba511a141ad4d1 > I found ADI Leak Detection a friendly and efficient company in arranging to find and repair a sudden mains water leakage located in an inaccessible position behind our kitchen units. I was particularly impressed by their engineer, Robert, who arrived very promptly and throughout proved to be a very competent and efficient worker. He solved and rectified problems quickly, in a friendly professional manner without fuss, and finally reassembled our kitchen cabinets smoothly without any sign of damage. He made a temporary repair to the leaking pipe and gave useful advice for installing a replacement complete pipeline as a permanent solution. ### 5-star Trustpilot review of ADI Leak Detection, 31 March 2023: "What a great service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-31 - Reviewer, as shown on Trustpilot: Mr Bubtana - Review on Trustpilot: https://www.trustpilot.com/reviews/6426c0afbfba14f2fe4d82a9 > What a great service! I just wanted to thank PAUL for professional service provided recently. PAUL was punctual, professional, knowledgeable, friendly, courteous and tidy. I’d definitely recommend him to anyone. I’m so impressed. Thanks again for all the hard work and the efficient service. ### 5-star Trustpilot review of ADI Leak Detection, 28 March 2023: "Locating leak in CH pipework" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-28 - Reviewer, as shown on Trustpilot: Kevin Kelly - Review on Trustpilot: https://www.trustpilot.com/reviews/642306511fdfb58f02f2a279 > ADI was helpful from initial contact with excellent advice from staff. The service is not cheap but somewhat cheaper than other quotes I'd received. Frank the engineer arrived on time and was very considerate and tidy in our home. It was evident that he knew his business and he examined our system thoroughly and duly identified the leak - demonstrating the problem to ourselves and offering good advice with respect to possible solutions. Very professional. ### 5-star Trustpilot review of ADI Leak Detection, 27 March 2023: "Had water leak trauma around Christmas" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-27 - Reviewer, as shown on Trustpilot: Peter Harrison - Review on Trustpilot: https://www.trustpilot.com/reviews/6420c3a611a62ca6a19bf1c8 > Had water leak trauma around Christmas. These good people sorted it all out for us. All phone calls answered immediately and dealt with insurance company to our advantage ### 5-star Trustpilot review of ADI Leak Detection, 27 March 2023: "Efficient, thorough, kind and knowledgeable" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-27 - Reviewer, as shown on Trustpilot: Kieran Hunt - Review on Trustpilot: https://www.trustpilot.com/reviews/6421da9a164d21fca0052d95 > Both staff were efficient, professional, knowledgeable and caring. They were so good with my two dogs too! They arrived early, got in and found the leak, repaired and tested being thorough and kind all the way! ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "Frank was absolutely wonderful." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Aurea Cordero - Review on Trustpilot: https://www.trustpilot.com/reviews/641da5b9c89e5b0fe3b9421c > Frank was absolutely wonderful. He managed to find and fix the leak for us one the same day despite having spent a lot of money on other plumbers and leak detection companies finding nothing. I recommend Frank and ADI very highly! ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "Mark was incredibly helpful" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Jessica Morgan - Review on Trustpilot: https://www.trustpilot.com/reviews/641da8d0ac63a795444c7118 > Mark was incredibly helpful, he made a pretty nasty situation with Thames Water a lot easier. He managed to find the leak coming from the meter box with minimal issues for my tenants, though it wasn't easy, he kept me well informed throughout today and even called Thames Water for me and got them to come out in the next few days to fix the leak. I am a happy Landlady! In short I do indeed recommend Mark and ADI, Dave from the office was particularly helpful! ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "I would highly recommend this company.I…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Nicola Gilder - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/641da9ec4cea24ff7d6c7667 > I would highly recommend this company.I had Grant out who took on a difficult job that two other companies failed.He started early which is was very happy with and had a very positive can do attitude.Within a few hours the leak was found and fixed on the same day.Thank you ADI ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "Extremely prompt response from the…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Jimmy Harris - Review on Trustpilot: https://www.trustpilot.com/reviews/641daaf28c5fb4167e88d1a1 > Extremely prompt response from the company with suggested attendance date. Plumber was prompt, knowledgeable and courteous. The engineer located the leak - which was located out of sight and replaced the leaking valve during his visit. Excellent. Would recommend ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "Frank was very professional and…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Jay - Review on Trustpilot: https://www.trustpilot.com/reviews/641daedd16e2601c2f3b0198 > Frank was very professional and carried out a difficult repair. Customer service was good, however the only negative point was that the money for the works was taken out of our bank account without notice and without the total amount being confirmed first - this of course could have caused us to go overdrawn. I was expecting the invoice to come through with the total amount payable and the agreement for it to be paid with 2-3 days for example. The leak was located, accessed and repaired quickly and the area was clean and tidy once finished. Frank was polite and reassuring throughout. Would recommend. ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "On January 12th 2023 I had a water leak leak…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: sandra harris - Review on Trustpilot: https://www.trustpilot.com/reviews/641db1ce91ed17957a4683e5 > On January 12th 2023 I had a water leak I used ADI as I was recommended by a neighbour who had used them and they were happy with their work The person they sent was called grant he found the leak within 15 minutes he was very helpful friendly and professional and cleaned up after him happy customer 😊 ### 5-star Trustpilot review of ADI Leak Detection, 24 March 2023: "Would use and refer ADI 5 star service every time." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-24 - Reviewer, as shown on Trustpilot: Oasis Pools and Hot Tubs - ADI engineer named in the review: Adam Regan and Matthew Barron - Review on Trustpilot: https://www.trustpilot.com/reviews/641dd45abf87a1193280c003 > Have referred ADI to a few of our customers now after I have found their swimming pools to be leaking and ADI have come in and pin pointed where the exact leak is. Matt and Adam from ADI are very knowledgeable and very professional in what they do, they will test every possible fault and repair and make good. 5 stars for me and will use and refer every time. ### 2-star Trustpilot review of ADI Leak Detection, 23 March 2023: "JUST HOPE ITS A SIMPLE FIX WITH ADI" - Rating: 2 out of 5 - Posted on Trustpilot: 2023-03-23 - Reviewer, as shown on Trustpilot: Andrew - ADI engineer named in the review: Danny O'Mahony - Review on Trustpilot: https://www.trustpilot.com/reviews/641c6e63f445ba538d4f9525 > Subcontractor Plumber Danny discovered the cause of our leak, removed blockage in pipework and provided a temporary fix to what was a bigger problem. I asked Danny if he could come back and complete the job. He said he would provide ADI with a quote for the extra work who would then pass it on to us. He left his mobile no. with us just in case we encountered any further immediate issues. he explained he would be on holiday the following week, but he would provide us with a quote for the extra work before he went on holiday in three days. However, after numerous calls to Danny and ADI, who said they would chase Danny up for the quotation so that the rest of the work could be completed, nothing. That was three weeks ago. Whilst Dominic at ADI said initially 'we are only a leak detection company', it was on further discussion and as stated on the ADI website, understood that in the case of a leak issue not being completely fixed on the initial ADI visit, further works COULD be organised and completed through ADI at a pre-agreed additional cost. I have heard nothing from ADI or their subcontractor since 7th March, having left me with an open drain and large hole in the concrete floor of my living room. I would say to anyone thinking of using ADI, just pray they can find and completely fix the problem on the day. Because if they discover a major issue, despite saying they can carry out the extra work at an extra agreed cost, you'll never see them again. Reply from ADI Leak Detection: > Hi Andrew, thanks for leaving a review. Sorry you haven't had as good of an experience as we'd both like. Danny has been off on holiday since the 9th of March, and is returning on the 27th. We in the office are unable to provide a quotation for a site we've never been to, so we rely on the engineer to inform us of what he needs, at which point we will then create a quotation for that and pass it to you. I am sorry that you've not had a more straightforward same-day find and fix as this is the case more often than not, but we cannot provide a quotation until Danny returns. Should you want a quote from us for this, please get in contact some time after the 27th. Kind Regards ADI Customer Service Team ### 2-star Trustpilot review of ADI Leak Detection, 22 March 2023: "we are absolutely disgusted with this…" - Rating: 2 out of 5 - Posted on Trustpilot: 2023-03-22 - Reviewer, as shown on Trustpilot: Andrew davies - Review on Trustpilot: https://www.trustpilot.com/reviews/641aedd0f69b63ea7031a74a > we are absolutely disgusted with this company a technician came to trace our underground water leak but was unable to complete the test as he had run out of nitrogen gas he wouldnt go off and fetch a fresh supply and duly left without completing the test he also said that he would come back again with a colleague and continue the work at a cost of 1.400 pounds in the meantime they debited us for 750 pounds for the incomplete test initially they told us that they would do the test and repair for 1040 pounds this has not been the case money wasted and and unsuccsesful outcome a terrible experience would definitely not recommend ### 5-star Trustpilot review of ADI Leak Detection, 21 March 2023: "I can’t thank mark enough" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-21 - Reviewer, as shown on Trustpilot: Rob - Review on Trustpilot: https://www.trustpilot.com/reviews/64196016c3fb38017080e224 > I can’t thank mark enough , so easy to book. Arrived on time with a smile on he’s face..sorted the location off the horrid split pipe under the screed in no time . System all up and running again with a very happy client…. ### 5-star Trustpilot review of ADI Leak Detection, 21 March 2023: "Frank the contractor turned up as…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-21 - Reviewer, as shown on Trustpilot: Taylor Properties Trading Ltd - Review on Trustpilot: https://www.trustpilot.com/reviews/6419bab73fef86b9b6700ecf > Frank the contractor turned up as scheduled and found the leak which he then repaired. ### 5-star Trustpilot review of ADI Leak Detection, 16 March 2023: "Water leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-16 - Reviewer, as shown on Trustpilot: Marina Polcari - Review on Trustpilot: https://www.trustpilot.com/reviews/6413159eb573df9b5135feee > Paul from ADI is a very good engineer and explained everything thoroughly. I would recommend this company to my friends & family. ### 5-star Trustpilot review of ADI Leak Detection, 16 March 2023: "Exemplary service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-16 - Reviewer, as shown on Trustpilot: Jane McLean - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/64133cd9cca80e1b0b51e419 > Prompt response to sudden problem. Robert arrived, on time, and dealt with a difficult situation, with several hiccups, in a completely professional way, restoring our water supply. Oh that every trade person was so efficient, and calm, and effective. ### 1-star Trustpilot review of ADI Leak Detection, 11 March 2023: "Warning" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-03-11 - Reviewer, as shown on Trustpilot: John Spiller-Jones - Review on Trustpilot: https://www.trustpilot.com/reviews/640cb69546408f13d2271d00 > Warning! Over promise under deliver. I would not recommend this company, I explained our situation to them and was advised the company could find and fix the problem. I appreciate that this might not always be the case, however to find no solution, be told its your own problem and be charged full rate I personally think is unacceptable and very poor customer service. ### 5-star Trustpilot review of ADI Leak Detection, 10 March 2023: "Superb work" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-10 - Reviewer, as shown on Trustpilot: BereHiot - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/640b65a49e10b138e0a2a25f > I work for a housing association and one of your new homes has a leak. Robert came along and found the leak outside. Took up the paving slabs and replace the failed connection which was partway under the drive. Very clean and tidy job. ### 5-star Trustpilot review of ADI Leak Detection, 9 March 2023: "Great service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-09 - Reviewer, as shown on Trustpilot: amy knapper - Review on Trustpilot: https://www.trustpilot.com/reviews/6409f3c644dc22c332fc0809 > Paul was punctual, very informative and very polite. Completed all he could do I a timely professional manner ### 5-star Trustpilot review of ADI Leak Detection, 7 March 2023: "Really helpful team and great service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-07 - Reviewer, as shown on Trustpilot: Liam Munro - Review on Trustpilot: https://www.trustpilot.com/reviews/64072808eb02b40648eaf969 > ADI have been extremely helpful. Very pleasant to deal with, upfront with all costs and transparent as to what was involved and how the cost was split. The team member that attended resolved the problem quickly and was very careful to cause as little damage as possible in exposing the leak. Did a very neat job, was pleasant to deal with and gave us a very detailed report to assist with an insurance claim. Any follow up calls with the team I have made to request assistance with my claim have been great. 100% would recommend to others. ### 5-star Trustpilot review of ADI Leak Detection, 7 March 2023: "Frank was a God send!" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-07 - Reviewer, as shown on Trustpilot: Tony Faliveno - Review on Trustpilot: https://www.trustpilot.com/reviews/6407582dece8dcac1f4d92ef > Frank was very professional and thorough whilst being polite and kind. He was determined to find my leak where 6 others failed. Your very lucky to have Frank on your team, this quality of workmanship is very hard to find. The repair was top quality and very neat. Thank God for the Frank's of the world. Please pass on my comments to Frank, thank you. ### 5-star Trustpilot review of ADI Leak Detection, 7 March 2023: "Great company, great staff" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-07 - Reviewer, as shown on Trustpilot: J. Carr - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/64078caaf2a52dce97014b08 > The 1st visit was to find the problem leak. This he did efficiently and quickly. We then arranged for him to come back and fix the leak. Again punctual, efficient and really, really nice. Cleared up as best he could (hole needs to be left to dry). This paragon of efficiency and speed was named Grant. I have no problem recommending this company or this member of their staff. ### 5-star Trustpilot review of ADI Leak Detection, 6 March 2023: "Frank was able to quickly and…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-03-06 - Reviewer, as shown on Trustpilot: Sam - Review on Trustpilot: https://www.trustpilot.com/reviews/640614a99c7b8c82fcd2c11c > Frank was able to quickly and effectively locate the leak. He was very professional and explained the problem to me even later over the phone when I had another question. As the issue is the responsibility of the water board he did not need to fix it. I would recommend Frank if anyone has a leak issue. ### 5-star Trustpilot review of ADI Leak Detection, 28 February 2023: "Water leakage" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-28 - Reviewer, as shown on Trustpilot: Isabella - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/63fe1a6501b5634c20fa67d4 > Mark Pavitt was the engineer that came to my property to detect where the leak was coming from. I want to rate Mark ten out of ten in every respect Efficiency, professionalism, extremely knowledgeable and a very nice gentleman. Thank you Mark ### 1-star Trustpilot review of ADI Leak Detection, 25 February 2023: "Absolutely crap" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-02-25 - Reviewer, as shown on Trustpilot: Mark Draper - Review on Trustpilot: https://www.trustpilot.com/reviews/63f9b79d4e62f8cc8aa9a842 > Absolutely crap. Save yourself some money and get a real plumber to carry out the work. First visit: Source of the leak not detected. Although they charged £600 and took the money from my account with out notification. Second visit: Managed to fix the leak, although work was carried out poorly and only some of the damaged pipes removed. We also had to pay nearly £2000 for the experience, up front. Employed our own plumber who removed proleaks work for a cost of £150. RIP OFF MERCHANTS. DO NOT USE ### 5-star Trustpilot review of ADI Leak Detection, 25 February 2023: "Leak detection" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-25 - Reviewer, as shown on Trustpilot: Mr Graham Harper - Review on Trustpilot: https://www.trustpilot.com/reviews/63fa000fdd975a619c3e6591 > Frank had all the specialist equipment & knew how to use it. He was an excellent communicator and kept me informed as to the process and how it was progressing. The report I received after his visit contained all the detail I required including photos. ### 5-star Trustpilot review of ADI Leak Detection, 24 February 2023: "Excellent service from Paul & Simon" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-24 - Reviewer, as shown on Trustpilot: Sue - Review on Trustpilot: https://www.trustpilot.com/reviews/63f89d9d8d28e623d0fd4c17 > Great initial customer service from David. He explained ADI's services and charges, booked a Track & Trace appointment and promptly sent confirmation/quote by email. Paul arrived at agreed time and worked non stop to trace the leak. He was very friendly and knowledgeable, happy to explain what he was doing. Unable to fix leak same day, ADI gave us a no-obligation quote. Though not the cheapest, we were impressed with the service we had received & a further appointment was booked. Paul was accompanied by Simon. The fix was executed and the leak eliminated. Both great Chaps & we are very pleased with their work. Happy to recommend this Company ### 1-star Trustpilot review of ADI Leak Detection, 24 February 2023: "Extra fee over double to fix…" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-02-24 - Reviewer, as shown on Trustpilot: Filip Yuen - Review on Trustpilot: https://www.trustpilot.com/reviews/63f8e5dba01473a00e5fe161 > A fool pay for over double of total detect and repair for underground supply pipe cost £2550 compare with first quote £1188 promise. How it works like scam? 1) Quote promise detect and repair by job cost 1 day access fee. Which I clearly mention pipe depth. 2) After PROFESSIONAL detection cost you £834, report multi leak point require whole pipe part require 2 man unable to fix in one day. 3) New quote for £1668 REPLACEMENT of part of pipe. Which is reasonable price compare to other plumber replacement quote 4) ONLY dig and fix major leak, tested no leakage. Honestly leak fixed, means last leak detect report not completely precise. 5) Engineer refuse to lower fee even not as much work he quoted plus £48 material fee a bit reasonable. Take 0% responsibility of his fault on inaccurate detect report ### 1-star Trustpilot review of ADI Leak Detection, 24 February 2023: "ADI Proleak has recommended Tangible…" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-02-24 - Reviewer, as shown on Trustpilot: Kane - Review on Trustpilot: https://www.trustpilot.com/reviews/63f8ec95eea375aacc9a0d1a > ADI Proleak has recommended Tangible Building Solutions so highly to us. The work is still not complete 1.2 years later. Beware of receiving recommendations from them. Reply from ADI Leak Detection: > Dear Kane, After facing several problems with Tangible Building Solutions, we are no longer recommending their services to our customers. We are deeply disappointed about this and we sincerely apologise for any inconvenience caused. We trust that the service you received from us at ADI was satisfactory. Please don't hesitate to contact us if you wish to discuss this further. Kind regards, ADI Pro Leak Detection ### 5-star Trustpilot review of ADI Leak Detection, 21 February 2023: "Mark & Mark were professional" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-21 - Reviewer, as shown on Trustpilot: Leona Storey - Review on Trustpilot: https://www.trustpilot.com/reviews/63f4f1779b64b1bdaf5e5856 > Mark & Mark were professional - spent time finding a tricky leak, fixed it with minimal damage and left everywhere clean and tidy. ### 5-star Trustpilot review of ADI Leak Detection, 19 February 2023: "Tenacity for a very difficult job" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-19 - Reviewer, as shown on Trustpilot: Stephen Bowers - Review on Trustpilot: https://www.trustpilot.com/reviews/63f297666f3134764b6e4ebc > I think Frank drew the short straw with my job, a leak that tripped the boiler overnight but would hold pressure when cold. Using a combination of Thermal imaging, damp meter and intuition (the tracer gas didn’t give a positive reading) he managed to trace the leak to a small hidden space under the stairs. Repairing this must have totally tested his patience as the pipes were all buried under concrete but I’m now rewarded with a Central Heating system that works perfectly. Thanks Frank! ### 5-star Trustpilot review of ADI Leak Detection, 17 February 2023: "Leaking pipes" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-17 - Reviewer, as shown on Trustpilot: Ms Kaye Heasman - Review on Trustpilot: https://www.trustpilot.com/reviews/63ef6daec7eeefe0b2777160 > We had a leak under the kitchen floor which was causing problems. Paul came and using his equipment determined the location and repaired it on the same day! I was delighted with the minimal damage incurred and the knowledge and skill he possessed and would not hesitate to recommend ADI leak detection service. ### 5-star Trustpilot review of ADI Leak Detection, 15 February 2023: "Amazing service i work for a management…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-15 - Reviewer, as shown on Trustpilot: Jonathan Levy - ADI engineer named in the review: Kyle Storkey - Review on Trustpilot: https://www.trustpilot.com/reviews/63ed0473745e480021a62d8f > Amazing service i work for a management compnay and have used ADI leak detection 4 times now and have to say there serice is amazing found the leak everytime, Kyle the contractor was sent is amazing really knows his stuff ### 5-star Trustpilot review of ADI Leak Detection, 10 February 2023: "Bravo" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-10 - Reviewer, as shown on Trustpilot: Martin White - ADI engineer named in the review: Ferenc Gulyas - Review on Trustpilot: https://www.trustpilot.com/reviews/63e56e5b9b64b1bdaf527f04 > Ferenc Gulyas is a remarkably efficient and polite man. ### 5-star Trustpilot review of ADI Leak Detection, 9 February 2023: "Possible leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-09 - Reviewer, as shown on Trustpilot: D Hasler-Andrews - Review on Trustpilot: https://www.trustpilot.com/reviews/63e4e6739b64b1bdaf51ced9 > Thank you pro leak for your excellent service. Your plumber Frank Was really friendly and helpful and knew he stuff. Thanks again top job 👍 ### 5-star Trustpilot review of ADI Leak Detection, 6 February 2023: "Efficient and thorough" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-06 - Reviewer, as shown on Trustpilot: Louise - Review on Trustpilot: https://www.trustpilot.com/reviews/63e1331c9b64b1bdaf4ebc84 > Frank was amazingly efficient and precise in locating and fixing the source of our (as it turned out, long term) water leak. He identified the area, locating and replacing the damaged section with no fuss, and creating as little disruption as possible. We would have no hesitation in recommending, if you are unfortunate enough to need the services of a leak detection expert! ### 5-star Trustpilot review of ADI Leak Detection, 4 February 2023: "Highly professional service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-04 - Reviewer, as shown on Trustpilot: paul ward - Review on Trustpilot: https://www.trustpilot.com/reviews/63de381c9b64b1bdaf4cb64b > Frank and Daniel found a leak in an awkward location when another company had failed. They devised a repair which avoided removing the boiler and although late in the afternoon they thoroughly checked and tested the system before leaving. I was kept informed of progress throughout the day and I cannot recommend the service highly enough. ### 5-star Trustpilot review of ADI Leak Detection, 1 February 2023: "Frank was very professional and…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-02-01 - Reviewer, as shown on Trustpilot: Nicola - Review on Trustpilot: https://www.trustpilot.com/reviews/63da509c4b01fb3f549356c3 > Frank was very professional and friendly cannot fault him would recommend to everyone. ### 5-star Trustpilot review of ADI Leak Detection, 31 January 2023: "Professional" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-31 - Reviewer, as shown on Trustpilot: Diane Barltrop - Review on Trustpilot: https://www.trustpilot.com/reviews/63d956a69b64b1bdaf48b840 > From initial contact to completion of work a very professional and efficient service. Despite a long journey Frank appeared at the appointed time and set about finding the leak. We were kept fully informed about the problem and what the repair solution was. Damage to find the leak was kept to a minimum and well within my DIY skills to repair. I doubt if the average plumber without Frank’s specialist equipment would have found the very obscure leak. A job well done and would thoroughly recommend. ### 5-star Trustpilot review of ADI Leak Detection, 30 January 2023: "Highly recommended" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-30 - Reviewer, as shown on Trustpilot: Jennifer - ADI engineer named in the review: Kyle Storkey - Review on Trustpilot: https://www.trustpilot.com/reviews/63d7cd769b64b1bdaf4750c9 > Kyle arrived promptly, took only a few minutes to detect the source of our leak, and had it repaired within a couple of hours. This leak was invisible but had been causing problems for us for months and other companies hadn't been able to diagnose it, so it's a big relief. Kyle was also clear about what he would be including in his follow-up report and how the company would help us coordinate with our insurer to repair the damage from the leak. The service was not cheap but we'd still recommend it highly based on how much stress it has eased for us. ### 5-star Trustpilot review of ADI Leak Detection, 30 January 2023: "Gabor is great!" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-30 - Reviewer, as shown on Trustpilot: Robert Williams - ADI engineer named in the review: Gabor Weber - Review on Trustpilot: https://www.trustpilot.com/reviews/63d80db49b64b1bdaf47a5f0 > The ADI engineer, Gabor, found and fixed our leak all in one day. He worked straight through and was efficient, polite, and tidied up afterwards. We would recommend their service. ### 5-star Trustpilot review of ADI Leak Detection, 28 January 2023: "The booking was very simple and they…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-28 - Reviewer, as shown on Trustpilot: Andrew Lindfield - Review on Trustpilot: https://www.trustpilot.com/reviews/63d4e1914b01fb3f548f685b > The booking was very simple and they had quick availability which meant our leak was detected and dealt with promptly. The engineer/plumber who attended, Frank, was excellent and very knowledgeable. He located the leak quickly, dug up the area and fixed it all within 4hrs. At every stage he kept me informed and explained everything fully. Excellent work. ### 5-star Trustpilot review of ADI Leak Detection, 25 January 2023: "Excellent all round experience" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-25 - Reviewer, as shown on Trustpilot: Andi Rogers - ADI engineer named in the review: Richard Poberezniuk - Review on Trustpilot: https://www.trustpilot.com/reviews/63d155bc4b01fb3f548cb542 > My engineer Richard was excellent very knowledgeable and very freindly gave the whole system a thorough check several times and was very good had a whole range of equipment for all leak detection needs I liked the fact he had been doing the job a long time and gave me some useful tips as well an overall excellent experience and I would totally recommend both Richard and ADI thank you from a very satisfied customer ### 5-star Trustpilot review of ADI Leak Detection, 24 January 2023: "Fantastic company." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-24 - Reviewer, as shown on Trustpilot: karen ingless - Review on Trustpilot: https://www.trustpilot.com/reviews/63cfa3c89b64b1bdaf4132b8 > Fantastic company.. really prompt on the day of the appointment, Frank was polite & helpful throughout & conscientious about his work.. just quietly got on with detecting our water leak (which was found) & fortunately for us, was the water boards issue not ours. Highly recommend this company. ### 5-star Trustpilot review of ADI Leak Detection, 24 January 2023: "Paul job well done" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-24 - Reviewer, as shown on Trustpilot: Keith Smith - Review on Trustpilot: https://www.trustpilot.com/reviews/63d006969b64b1bdaf41ac49 > Paul was the engineer who visited today he was very polite and knowledgeable nothing was too much trouble. He did all the testing required. he found a slight problem in the garage showing signs of water loss thankfully no signs of a leak or damp hidden behind the walls, I am glad I used this company I have now got piece of mind and hopefully things will now be ok ### 5-star Trustpilot review of ADI Leak Detection, 24 January 2023: "Good job done." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-24 - Reviewer, as shown on Trustpilot: CLARE HUNTER - Review on Trustpilot: https://www.trustpilot.com/reviews/63d00af54b01fb3f548ba596 > Frank, the ADI engineer, arrived on time and did a good job of finding and fixing our mystery leak under the concrete floor. He then returned the heating system to running normally and it has continued to do so. Very pleased with the result. ### 5-star Trustpilot review of ADI Leak Detection, 24 January 2023: "Highly recommended" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-24 - Reviewer, as shown on Trustpilot: HilaryAshby - Review on Trustpilot: https://www.trustpilot.com/reviews/63d019634b01fb3f548bba05 > Same day Immediate response from initial enquiry. Water leak survey determined professionally with the use of cameras, moisture detection instruments and the experienced knowledge of the engineer. A repair date was agreed on the day which was subsequently honoured and the leak repaired. A quote for the repair was received the day following the initial visit. Minimal damage carried out to the area around the leak causing very little disturbance to us. ### 5-star Trustpilot review of ADI Leak Detection, 20 January 2023: "Repair to leaking pipe" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-20 - Reviewer, as shown on Trustpilot: Tim FitzJohn - Review on Trustpilot: https://www.trustpilot.com/reviews/63cacb494b01fb3f548813c9 > Frank was on time and professionally found the underfloor leak and replaced the joint. Also a good job in clearing up afterwards ### 5-star Trustpilot review of ADI Leak Detection, 20 January 2023: "GABOR ARRIVED ON TIME" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-20 - Reviewer, as shown on Trustpilot: Kirat Sandhu - Review on Trustpilot: https://www.trustpilot.com/reviews/63cad7ab4b01fb3f548823aa > GABOR ARRIVED ON TIME, WITH A GREAT ATTITUDE HE GOT STRAIGHT TO FINDING THE LEAK,FOUND IT FIXED IT AND CLEANED UP AFTER HIM,A GREAT EXPERIENCE, WOULD RECOMMEND ADI ..GOOD JOB KEEP IT GUYS ### 5-star Trustpilot review of ADI Leak Detection, 19 January 2023: "Very professional" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-19 - Reviewer, as shown on Trustpilot: Mrs H - Review on Trustpilot: https://www.trustpilot.com/reviews/63c9207f2338b6d417bea9ca > Very professional right from the time of booking. Everything was explained fully so I was aware of what would be happening. Frank turned up on time, did an exceptional job and was very conscientious. A true professional that obviously takes pride in his work. ### 2-star Trustpilot review of ADI Leak Detection, 19 January 2023: "Be careful with this company" - Rating: 2 out of 5 - Posted on Trustpilot: 2023-01-19 - Reviewer, as shown on Trustpilot: Dan Woodruff - Review on Trustpilot: https://www.trustpilot.com/reviews/63c938eb4b01fb3f5486ac64 > Be careful when dealing with this company. I was charged far more than agreed for the services provided and they were slippery regarding the truth of the matter. They did do the job I asked for, but charged me for items I was not expecting, and did not include VAT in the quoted figures. If you decide to deal with ADI, make sure you obtain their terms and conditions before you accept a visit from an engineer. Ideally pay by credit card so that you can challenge the payment if they overcharge you. If possible, I would refuse to give card details until the job has been completed, so that they cannot levy additional charges without your knowledge. Expect to add 20% to the costs to deal with VAT. I contacted ADI as I discovered a wet patch on the ceiling of my downstairs hallway. My insurers told me to find a plumber to discover the source of the leak. This company came up as specialists in leak detection. I was encouraged by the generally good reviews from Trustpilot; however, I should have paid more attention to those who raised similar issues to me about overcharging. I called ADI, and they explained the process of leak detection, and how different equipment and processes could be needed. There is a bathroom directly above the wet patch, specifically a toilet. This toilet seemed to be the most likely source (indeed this proved to be the case). It was explained to me that there would be a fixed fee of £495 for leak detection as this could take all day. I thought this was steep, but agreed on the basis that the work could be involved and specialist. There was a general mention that if repairs were made that extra charges would be levied, but no amounts were discussed, agreed, or disclosed in writing. ADI took my contact details and I heard nothing more from them before the visit on the day of my appointment. On the day, the engineer arrived promptly. Clearly, he is knowledgeable and conscientious; it is important to mention that he is a sub-contractor, which could explain the overcharging. He explained the process of what he needed to do, and the equipment he used. He used specialist equipment to discover that the leak was from a cold water source, and that most likely was from the toilet. Unfortunately, he had to break tiles to access the leak, and discovered the the inlet pipe from the cistern to the toilet was leaking. He told me that he had to isolate the water supply from the toilet, as my insurers would insist on this. He told me that all this would be in my report. He left the bathroom with an isolated toilet, some damage to tiles (which was necessary), but he cleared up after himself. The whole process took about 90 minutes. Quite short for £495, but fair enough as I had agreed to this cost. There was no mention of extra costs before I agreed to this work to isolate the toilet. If all this sounds as expected, then it was, to this point. It was my experience from this point that led to this negative review. The next day I was charged £894 on my credit card. £399 more than what I had agreed verbally. An 80% increase on what I expected. I contacted ADI by email to explain that I had not yet received my report, and that they had overcharged me. I gave full contact details. They did not reply. I contacted them again by email 2 days later. ADI did not reply. I have read reports to show that these messages were relayed and read. I called a few days later. The person I spoke to told me that they had sent the report to me. It turned out that they had taken the wrong email address for me, which explained why I did not receive any of their communications, but not why they did not respond to my emails. This was important, because they later tried to rely on "terms and conditions" as justification for extra costs. The fact that they did not send these to me would have negated the contract. I could have challenged the extra fees with my credit card company. I did not do this in the end as ADI provided a limited refund of £50 + VAT (£60), and my insurers picked up the difference. I challenged the extra costs - VAT was never mentioned to me on the phone, and anyway this would be unacceptable practice given that as a consumer I would not be in a position to reclaim VAT. I did not agree to extra charges, and these were not mentioned by the engineer. I did not receive terms to explain additional fees, and I did not agree to them. The report and invoice I was sent listed a "repair" at an extra cost of £250 +VAT. This brought the total cost to an astronomical £894 for 90 minutes work. The "repair" in question was apparently the fact that the water was isolated from the toilet (which took 5 minutes). No reasonable person would have called this a repair. Eventually, ADI reissued the invoice and changed the basis, with the limited refund. They were economical with the truth relating to the terms and how I was overcharged. ### 1-star Trustpilot review of ADI Leak Detection, 19 January 2023: "ABSOLUTELY UNREASONABLE PRICING" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-01-19 - Reviewer, as shown on Trustpilot: Hazel - Review on Trustpilot: https://www.trustpilot.com/reviews/63c96af99b64b1bdaf3cf989 > ABSOLUTELY UNREASONABLE PRICING. Job booked in at the start of December as we had no heating and hot water. Company booked in appointment for the end of the month, was initially told the job would be completed on the day but it wasn't. Had to pay the agreed quote price at this point EVEN THOUGH job was not finished. Company then didn't return for 2 weeks, leaving us with no heating through the cold weeks of January. The company then charged me a second time WITHOUT prior agreement and I was not at any point made aware that another payment would be due as I had already paid the repair cost in the initial payment EVEN THOUGH REPAIR WAS NOT COMPLETE?? Spoke to a lady to query this and her manner was absolutely appalling, no understanding or attempt to even hear me out. Very very rude. Raised her voice at me numerous times and had no patience. Communication was poor, i had to phone up numerous times to confirm visit dates and nothing was explained clearly at any point. After the final repair, numerous companies calling me to ask if i would like help repairing the flooring that was damaged during the job even though i gave no permission for my personal contact details to be shared with any third parties. Major GDPR breach. DISGUSTING - I WILL NOT BE USING THIS COMPANY AGAIN **STEER CLEAR!!** ### 5-star Trustpilot review of ADI Leak Detection, 19 January 2023: "Very prompt service very thorough Frank…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-19 - Reviewer, as shown on Trustpilot: Sarah - Review on Trustpilot: https://www.trustpilot.com/reviews/63c9977c4b01fb3f54872817 > Very prompt service very thorough Frank was very clean and tidy ### 5-star Trustpilot review of ADI Leak Detection, 19 January 2023: "Very good service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-19 - Reviewer, as shown on Trustpilot: Phil H - Review on Trustpilot: https://www.trustpilot.com/reviews/63c9ab7a4b01fb3f54873cac > Frank, the Adileak representative, quickly and efficiently found the leaking pipe under fitted kitchen units. He then affirmed that he could fix it, a job that was more complex than expected due to how the plumbing was installed almost 60 years ago. However, he persevered and finished within the day, something I hadn’t expected. He also sorted out a leaking immersion tank! The service all I could have wished for, thanks to Frank who couldn’t have been more helpful. ### 5-star Trustpilot review of ADI Leak Detection, 18 January 2023: "Mark Pavitt is a top man" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-18 - Reviewer, as shown on Trustpilot: Chris Fisher - ADI engineer named in the review: Mark Pavitt - Review on Trustpilot: https://www.trustpilot.com/reviews/63c7fa172338b6d417bdc280 > Mark Pavitt is a top man - extremely competent/ great comms and made a stressful experience as easy as it can be Thank you Mark! ### 5-star Trustpilot review of ADI Leak Detection, 17 January 2023: "Mark was very knowledgeable" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-17 - Reviewer, as shown on Trustpilot: Jim - Review on Trustpilot: https://www.trustpilot.com/reviews/63c6a7fe4d0773066a3ab35e > Mark was very knowledgeable, set to work straight away to analyse our very complex system. Carried out a thorough system check. Found and repaired the leak. FANTASTIC ### 1-star Trustpilot review of ADI Leak Detection, 14 January 2023: "Awful experience" - Rating: 1 out of 5 - Posted on Trustpilot: 2023-01-14 - Reviewer, as shown on Trustpilot: P K - Review on Trustpilot: https://www.trustpilot.com/reviews/63c2e8b94d0773066a382077 > Awful experience. To find the leak they simply poured water through the suspect area and significantly damaged my ceiling. When I queried this and politely asked them to repair before I settled the invoice they simply charged my credit card (having held the details to secure the booking). Do not use. ### 5-star Trustpilot review of ADI Leak Detection, 13 January 2023: "Highly Recommend. Excellent Service." - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-13 - Reviewer, as shown on Trustpilot: Susan Sarfaty - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/63c11f424d0773066a369c8b > The Company responded quickly and answered all our questions and booked our repair date. I highly recommend Grant Corney. He arrived on time. He explained everything to us, worst case scenarios and best case scenarios and the various repair options. He reassured us throughout as we were very anxious. We had a leak in our central heating pipe under the concrete floor between two bedrooms. Grant found the leak using various types of leak detecting equipment, including thermal imaging. He fixed the leak, and explained why it occurred. He worked in a fast, clean, methodical way. He left no mess. He was polite and courteous at all times. He answered all our questions. He did not leave until he was sure that our central heating was working properly. He followed up the repair work by sending us a full report of work done, including videos, for insurance purposes. A first class job. I'm very happy. ### 5-star Trustpilot review of ADI Leak Detection, 12 January 2023: "Heating system leak" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-12 - Reviewer, as shown on Trustpilot: Robert Bruce - Review on Trustpilot: https://www.trustpilot.com/reviews/63c047f02338b6d417b807c9 > Great response to my leaking heating system, the engineer was friendly, respectful and hard working found the leak in no time, replaced the offending pipe, checked for the system, cleaned up after and left everything working fine. ### 5-star Trustpilot review of ADI Leak Detection, 11 January 2023: "It could have been a lot worse :)" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-11 - Reviewer, as shown on Trustpilot: Mr Tony Lee - ADI engineer named in the review: Matthew Barron - Review on Trustpilot: https://www.trustpilot.com/reviews/63beccc74d0773066a34b1d9 > We had a leak in our utility area that pooled water under the ceramic floor tiles. Fearing the worst, we engaged ADI Leak detection and were visited by Matt, fully equipped and ready to investigate. Thankfully all the pipe work proved to be surface mounted buried behind plasterboard and not underfloor and no leak could be found… in fact the hot and cold supplies tested fine. Matt persevered and found the condensation pipe from the boiler to the sink waste was leaking from all four joints in it length ….pretty poor installation from new. A couple of access holes neatly cut in the plasterboard, done in a way that they would be hidden by the washer and tumble dryer layer and fault fixed !! It could have been a lot worse !! Cannot recommend ADI ( and Matt, the leak detective ) enough / fabulous service ### 5-star Trustpilot review of ADI Leak Detection, 8 January 2023: "Frank worked so hard to find leak under…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-08 - Reviewer, as shown on Trustpilot: Nala - Review on Trustpilot: https://www.trustpilot.com/reviews/63bab1d02338b6d417b35e42 > Frank worked so hard to find leak under my ground floor . Had to break concrete to find more than one leak , replaced pipes and was so careful to keep damage to a minimum. Cleared and removed rubble . Would highly recommend . ### 5-star Trustpilot review of ADI Leak Detection, 6 January 2023: "Robert did a great job" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-06 - Reviewer, as shown on Trustpilot: Istvan Kiss - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/63b7f1412338b6d417b18618 > Robert did a great job, was extremely diligent and very patient. He went above and beyond what one may expect. He used air, heat camera and eventually gas and very professionally located a leak under the fridge and under tiled floor. Had to break a few tiles but soldered the pipes and fixed the leak. Tested the system with air and again a lot of patience. Highly impressed. It's expensive but worth it to get the job done well and with minimal mess. ### 5-star Trustpilot review of ADI Leak Detection, 6 January 2023: "Excellent Service" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-06 - Reviewer, as shown on Trustpilot: Helen - Review on Trustpilot: https://www.trustpilot.com/reviews/63b859752338b6d417b203bd > The engineer came out on a bank holiday and located the leak quickly and accurately. He fixed on the leak on the same visit. He was very polite and professional and so much more helpful than the local water authority who had given me incorrect information previously. Would recommend this company. ### 5-star Trustpilot review of ADI Leak Detection, 5 January 2023: "A Great Experience" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-05 - Reviewer, as shown on Trustpilot: John Hamilton - ADI engineer named in the review: Grant Corney - Review on Trustpilot: https://www.trustpilot.com/reviews/63b6adfb2338b6d417b08398 > Grant was superb: punctual, focused and positive. He was very thorough and provided us with exactly the information and options that we needed. His expertise, efficiency and communication were superb. ADI were very efficient as a company, again with excellent communication, and Grant did them proud today! ### 5-star Trustpilot review of ADI Leak Detection, 4 January 2023: "ADI was extremely helpful in locating…" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-04 - Reviewer, as shown on Trustpilot: Kerry - Review on Trustpilot: https://www.trustpilot.com/reviews/63b55c754d0773066a2d73ce > ADI was extremely helpful in locating the leak. The engineer was polite, helpful and very informative about the situation. I would definitely recommend this company. ### 5-star Trustpilot review of ADI Leak Detection, 3 January 2023: "Liking problem in the cellar" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-03 - Reviewer, as shown on Trustpilot: George - ADI engineer named in the review: Robert Gires - Review on Trustpilot: https://www.trustpilot.com/reviews/63b448df2338b6d417ae9646 > We had a huge problem as a company with linking water in the cellar. Problem which was become bigger due of the damages in our products. Robert came and inside the day he succeed to fix the issue in very small amount of time. ### 5-star Trustpilot review of ADI Leak Detection, 3 January 2023: "Very satisfied experience" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-03 - Reviewer, as shown on Trustpilot: Mimi - Review on Trustpilot: https://www.trustpilot.com/reviews/63b462b82338b6d417aeb997 > Plumber Frank has done great job in our house today. Detecting leaking pipe and preparing job. He managed to sort my problem with look warm water in the shower as well. I can see he is worker with great experience and skills. Frank gain my trust for the future appointment. ### 5-star Trustpilot review of ADI Leak Detection, 1 January 2023: "Good experience" - Rating: 5 out of 5 - Posted on Trustpilot: 2023-01-01 - Reviewer, as shown on Trustpilot: Mai Inmonger - Review on Trustpilot: https://www.trustpilot.com/reviews/63b1f1074d0773066a2b1211 > Answered phone quickly. Very clear and helpful. Leak repaired in 7 days despite being over xmas period. Frank came on time, very professional, found and repaired leak very quickly leving no mess and a small hole